Privacy Policy
This policy explains what Scale. Your. Results. (the “Service”) collects and what we do with it. The Service is run by SYR Management Services LLC, an Arizona limited liability company (“SYR,” “we,” “us”).
1. Information we collect
- Your account: your name, email address, and the password you choose, which is stored only as a secure hash — we never see it.
- Your business profile: business name, type, number of employees, fixed monthly costs, cost-of-goods percentage, average sale, customers per day, and the goals you set.
- What you enter in the tools: monthly revenue and expense figures by category, waste assessments and their estimated costs, action items with owners and deadlines, and the procedures you write.
- Billing: Payments are processed by Stripe. We receive plan, subscription status, and billing dates. We do not receive or store your full card number.
- Basic technical data needed to run the site, such as your browser type and the time of a request.
The live demo runs on sample numbers with no account. We do not collect anything you type there, because nothing in the demo is saved.
2. How we use it
To run the Service for you: to sign you in, calculate and explain your numbers, save your work, take payment, and answer you when you contact support. We do not sell your information, we do not share it for advertising, and we do not use it to train AI models.
3. Who can see your information
- You: only your account can see your figures, assessments, and procedures.
- Service providers that help us run the Service, only for that purpose: Supabase (database and sign-in), Netlify (hosting), Stripe (payments and tax), and Resend (account emails).
- If the law requires it, or to protect the rights and safety of people using the Service.
- Business transfer: your account information may transfer with the Service in a merger, acquisition, reorganization, change of ownership of SYR, or a sale of the Service or of all or substantially all of SYR’s assets or equity. A change in who owns SYR does not, by itself, require your consent. We will email the address on your account at least 30 days before the transfer, unless a shorter period is required by the transaction or by law, in which case we will give as much notice as is reasonably possible. As a condition of the transfer, the new owner must assume these commitments and the then-current Privacy Policy. If you do not want to continue with the new owner, you can cancel and export or download your data instead.
4. Security
Information is sent over encrypted connections, and each account’s data is separated by database security rules so one account cannot read another’s. No system is perfectly secure, but we work to protect your information.
5. How long we keep it
We keep your information while you have an account. If a subscription ends, the months, assessments, and procedures you saved are deleted 30 days later. Account and billing records may be kept longer where the law requires it.
6. Your choices
- You can edit or delete your figures, assessments, action items, and procedures in the app at any time.
- You can ask us for a copy of your information, or ask us to delete your account and its data, by emailing us.
- Depending on where you live, you may have additional rights. We will honor those requests as required by law. Email support@syrresults.com.
- You can switch between English and Spanish at any time; the choice is stored with your profile.
7. Children
The Service is for businesses and is not intended for anyone under 18.
8. Changes
We may update this policy. If a change is significant, we will notify you by email before it takes effect.
9. Contact
SYR Management Services LLC
Email: support@syrresults.com